Package theft, often called “porch piracy,” is one of the most frustrating problems for online shoppers. With the rise of e-commerce, thieves have more opportunities to grab unattended parcels left at the doorstep. If your delivery goes missing, here’s what you need to know — and how to prevent it.
Yes, in many cases you can. Most major retailers and couriers allow customers to file a claim or dispute a stolen package. Amazon, for example, often replaces missing orders under its A-to-Z Guarantee. Some credit cards also provide purchase protection.
👉 But keep in mind: filing claims takes time, and not every seller or courier accepts responsibility. The best way to avoid the problem altogether is by using a secure parcel box designed with anti-theft locks and reinforced latches.
Thieves rarely know what’s inside — they simply grab any box they see. Stolen parcels are often resold online, returned fraudulently, or even discarded if they’re not valuable.
👉 A lockable, weatherproof parcel delivery box hides your packages from sight and secures them against forced entry, removing temptation before it starts.
Unless the item had a GPS tracker, a stolen package usually cannot be traced. Courier tracking ends at delivery confirmation.
👉 Some of our parcel boxes can be equipped with sensors and smart locks. These notify you instantly when a package is dropped off, ensuring you always know when a delivery arrives safely.
Check with neighbors in case it was left next door.
Wait 24 hours — sometimes couriers mark items as delivered early.
Contact the carrier or seller to open a claim.
👉 With a through-wall or freestanding parcel box, you’ll never wonder where your delivery went — it’s always safe in your box, protected by weather-sealed edges and anti-pry design.
Amazon typically replaces stolen items, but repeated claims may affect your account.
👉 That’s why many homeowners now install durable parcel boxes that guarantee every Amazon order arrives safely — without the hassle of claims.
Amazon: File online under “Problem with order.”
UPS/FedEx/DHL: Submit a lost/stolen package claim.
Credit card: Some providers reimburse under purchase protection.
👉 But again, prevention is better than paperwork. With our electrophoresis + powder-coated parcel boxes, you eliminate theft risk and ensure 10+ years of outdoor protection.
Video doorbells and cameras are popular, but they mostly provide evidence after the theft happens.
👉 Our solution: patented anti-theft locking systems and reinforced doors that make it nearly impossible for thieves to access your deliveries in the first place.
File a police report.
Contact the seller or courier.
Check your insurance.
👉 But the smarter step is to prevent future losses. Our JDY parcel boxes are built from aluzinc steel with dual coatings (electrophoresis + powder spraying) and tested to withstand 10+ years of outdoor use.
At JDY, we manufacture secure parcel boxes that protect your deliveries from both thieves and the weather.
🏭 Factory Advantage: 3 full production lines for fast, controlled manufacturing.
🔒 Product Advantage: Patented anti-theft design with multiple latches and reinforced doors.
🌦 Durability: Dual-coating protection against rust, fading, and corrosion.
🎨 Customization: Small-batch powder coating, custom sizes, and colors.
🌍 Service Advantage: Local offices in Northern Europe for direct customer support.
✅ Stop porch pirates today. Browse models like #3001, #3037 and #3038 or contact us for free design and custom production.
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